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DELIVERY INFORMATION

COURIER DELIVERY TO HOME OR OFFICE:

Fast and reliable high-quality delivery of your order is ensured by our partners Venipak. In certain cases, goods may be delivered through other couriers.

The price of courier delivery depends on the total weight and volume of the purchased goods. The price in the shopping cart is calculated automatically. If the delivery price seems too high to you, contact us for alternative pick-up or delivery options.

Exceptional pricing for deliveries to Saaremaale and Hiiumaale: +50 EUR (excl. VAT) to the shipping price indicated in the shopping cart.

Delivery methods and deadlines for SUPERBOX goods are listed below:

Venipak Standard

Orders for standard goods (without individual printing) are usually delivered on Mondays. For example, if you place an order before 12:00 on Thursday, the package will be delivered after 2 working days (on Monday). Orders placed after 12:00 on Thursday will be delivered after 7 working days. Goods marked with the "Ordered product" flag and boxes with individual printing are delivered within 12-20 working days of order confirmation.

Venipak Express

Standard goods (without individual printing) are delivered by courier in 2 working days if they are ordered and paid for (payment must be credited) before 12:00 p.m. If the order is placed after 12:00, the goods are delivered in 3 working days. Goods marked with the "Ordered product" flag and boxes with individual printing are delivered within 10-18 working days of order confirmation.

You will be informed about the estimated delivery time and tracking number by SMS and/or e-mail.

Goods may be received only by the person who placed the order or by the person specified at the time of placing the order. When receiving your order, it is necessary to have an identification document (ID card, passport or driving license) with you. We can also deliver the goods to the person specified by you.

If you notice that the packaging is damaged upon receipt of the shipment, immediately notify the courier who delivered the shipment and write a report on the damage. If you accept the ordered goods and sign the consignment document without comments, the consignment is considered to have been delivered in order.

Please note that you will be responsible for unloading the goods delivered on the pallet from the courier vehicle to your home or office if you have made a bulk purchase.